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privacy policy

Introduction

We take the protection of the privacy of our website users very seriously and are committed to protecting the information that users provide to us in connection with their use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through your use of our Website, when you access the Services through your devices.

Please read this Privacy Policy carefully and make sure you fully understand our practices with respect to your information before using our Services. If you have read this Policy, fully understood it, and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you acknowledge the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.

In this privacy policy you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • Who we share the data with

  • Where the data is stored

  • How long the data is retained

  • How we protect data

  • How we deal with minors

  • updates or changes to the Privacy Policy

What data do we collect?

Below you will find an overview of the data we may collect:

  • De-identified and non-identifiable information you provide during the registration process or that is collected through your use of our services ("Non-Personal Information"). Non-Personal Information does not identify who collected it. Non-Personal Information that we collect consists primarily of technical and aggregated usage information.

  • Individually identifiable information, which means anything that can be used to identify you or could reasonably be used to identify you ("Personal Information"). The Personal Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Information with Non-Personal Information, we will treat it as Personal Information as long as it remains in combination.

How do we collect data?

Below are the main methods we use to collect data:

  • We collect data when you use our Services. So, when you visit our digital assets and use Services, we may collect, record and store usage, sessions and related information.

  • We collect data that you provide to us yourself, for example when you contact us directly through a communication channel (e.g. an email with a comment or feedback).

  • We may collect data from third party sources as described below.

  • We collect information you provide to us when you sign in to our Services through a third-party service such as Facebook or Google.

Why do we collect this data?

We may use your information for the following purposes:

  • to provide and operate our services;

  • to develop, customize and improve our services;

  • to respond to your feedback, requests and inquiries and to provide assistance;

  • to analyze requirements and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and enforce our terms and policies and to comply with applicable laws, regulations or government requests;

  • to send you updates, news, promotional materials and other information related to our services. For promotional emails, you can choose whether you want to continue receiving them. If not, simply click on the unsubscribe link in those emails.

Who do we share this data with?

We may share your information with our service providers to operate our Services (e.g., storing data on third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (through a merger, acquisition, or purchase of (substantially) all assets, or otherwise); (v) to collect, retain, and/or manage your information through authorized third parties (e.g., cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer, share, or otherwise use non-personal information to third parties at our sole discretion.

We may deliver advertising through our Services and our digital assets (including websites and applications that use our Services), which may also be tailored to you, such as ads based on your recent browsing behavior across websites, devices or browsers.

To deliver these ads to you, we may use cookies and/or JavaScript and/or Web Beacons (including clear GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties such as network advertisers (i.e., third parties who display ads based on your website visits) to deliver targeted ads. Third-party ad network providers, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or Web Beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to tailor advertising content to you. These third-party cookies and other technologies are governed by the specific privacy policy of the applicable third party, and not this one.

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may enable third parties to automatically collect your information to improve the browsing experience on our digital assets, optimize their performance, provide a customized user experience, and for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Where do we store the data?

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal information we collect in different jurisdictions.

How long will the data be retained?

Please note that we retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement or delete inaccurate or incomplete data at any time at our own discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can provide our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and they provide secure HTTPS access to most areas of their services.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of any information you upload, post or otherwise transmit to us or others.

For this reason, we ask that you use strong passwords and, where possible, not send us or others any confidential information that you believe could cause you significant or lasting harm if disclosed. In addition, because email and instant messaging are not considered secure forms of communication, we ask that you do not send any confidential information through any of these communication channels.

use of web fonts

External fonts, Google Fonts, are used on these websites. Google Fonts is a service provided by Google Inc. ("Google"). These web fonts are integrated by calling a server, usually a Google server in the USA. This transmits to the server which of our websites you have visited. The IP address of the browser on the device of the visitor to these websites is also stored by Google. You can find more information in Google's privacy policy, which you can access here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

Revocation, changes, corrections and updates

The user has the right to receive information about the personal data stored about him free of charge upon request. In addition, the user has the right to correct incorrect data, block or delete his personal data, provided that this does not conflict with any statutory retention period.

If requested, the information will be sent electronically or in writing for collection at the company headquarters. It can be sent by post for a fee. Information can be provided free of charge once per calendar year; any further information can be obtained for a fee, provided there is no verifiable evidence of improper or incorrectly stored data.

You can exercise your right to revocation and correction at the following address:

illuTRADE GmbH
Stefan Wohlfarth
Neustädter Str. 117
07381 Pößneck
mail@illutrade.com

updates or changes to the Privacy Policy

We may revise this Privacy Policy from time to time at our sole discretion, and the version posted on the Site will always be the most current (see "Effective Date" notice). We encourage you to check this Privacy Policy periodically for changes. If any changes are material, we will post a notice on our Site. Your continued use of the Services after we have posted notice of changes on our Site will constitute your acknowledgement and consent to the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

data protection
explanation

Official distributor and service provider of Lutron in Germany

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